Privacy Policy

Umuzi is committed to protecting your privacy and treating your personal information with care and respect. We take every reasonable step — in line with South African law, including POPIA — to keep your information safe, secure, and used only for the purposes you expect.This Privacy Policy explains what we collect, how we use it, how we protect it, and the choices you have.

‍1. Information We Collect

Information collected automatically

‍When you visit our website, we may collect:

• Your device’s IP address or domain
• Your approximate geographical location
• How often and how long you visit our site
• Basic browser and device details

Information you provide directly

‍When you apply, submit a form, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Any additional information you include in form fields or applications

By clicking Apply, Submit, or Send, you consent to us collecting and processing this information.

‍2. How We Use Your Information

‍We use personal information to:

• Operate, maintain, and improve our website
• Respond to questions or requests
• Process applications and forms
• Send communications you’ve asked for
• Support programme administration
• Comply with legal requirements

We will never use your information for purposes you have not agreed to or that are not permitted by law.

‍3. When We Share Information

‍We do not sell or trade your personal information.

We may share information only when necessary:

• With Umuzi employees or trusted service providers assisting with operations
• When legally required to do so
• When needed to protect your rights or ensure safety

Anyone handling your information is required to maintain strict confidentiality.

‍4. How We Protect Your Information

‍We take reasonable and appropriate steps to safeguard personal information, including:

• Secure, access-controlled electronic systems
• Password protection and industry-standard security tools
• Locked storage for any physical documents
• Routine reviews and updates to our security practices

While no system is perfect, we remain committed to protecting your information.

‍5. Cookies

‍Our website uses cookies to enhance your browsing experience and support key features. Learn more by checking out the full cookie policy

6. Your Rights

‍You may at any time:

• Request a copy of the personal information we hold
• Ask us to correct or delete your information
• Withdraw consent for certain processing
• Object to how we use your information
• Ask questions or raise concerns about privacy

To exercise any of these rights, please contact us.

7. Contact Us

info@umuzi.org

If you have questions, concerns, or requests related to your personal information, we’re here to help.

8. Updates to This Policy

‍We may update this Privacy Policy occasionally. When we do, we’ll update the date at the top of this page. We encourage you to revisit this page to stay informed about how we protect your information.